This company is super unprofessional. I booked them twice since they never came the first time. After the second time of them not showing up at my house, I decided to get a refund from Dealticker.com

I called MDL asking them why they didn't come but I would either get an excuse or no answer at all. The customer service is ridiculous". The girls answering the phone were very rude to me and wouldn't answer any of my questions/. They would just give me excuses or tell me they'll call me once they know what happened; they never did call me with a valid reason why the cleaning ladies never showed up TWICE at my house?. This company is very unreliable, unprofessional and I would not recommend them to anyone!. Like someone said before, it looks as though there are a couple of girls who decided to open up a cleaning service and they have no experience at all.. I think they sold so many vouchers via dealticker and wagjag that they cannot keep up,. Do not waste your money". If you did purchase it already, I suggest emailing dealticker asking for your money back:. Hopefully, this will help someone. 128d520



  Comments (4)
1. Written by Also frustrated on September 8, 2011 from toronto, ontario, CA
I too found MDL to have horrible customer service skills. They were the most unprofessional cleaning I have ever used.
2. Written by Tired of waiting! on August 18, 2011 from somers, new york, US
I got the same email as the above one and I felt bad for them. But it is not right for a cleaning company to have just one driver. And they should at least temporarily get replacement. There is no telephone response and the email response is usually very rude. You would get the impression that they were doing you a huge favor for free! Sometimes deals are worse than no deals. I was very happy with Merry and Molly and got sucked into this...
3. Written by Not Happy with MDL on August 11, 2011 from toronto, ontario, CA
Here is the response I got from MDL after buying a wagjag and trying to book services 3 weeks in advance: 

 

"MY MOTHER SANDY FRACTURED HER HEEL AND IS TAKING SOME TIME OFF TO HEAL SHE WAS TRYING TO DO IT EVEN WITH 

 

HER FRACTURE,BUT ITS CAME TO A POINT SHE NEEDS PAIN KILLERS HALF WAY THREW THE DAY BUT THAT'S JUST HER IF  

 

SHE COULD SHE WOULD GO SHE ALWAYS PUT WORK BEFORE HER HEALTH ,WHICH PUT HER IN HOSPITAL THIS MORNING IT 

 

GOT WORST TO POINT OF HER SQEELING IN PAIN  

 

I BUT I PUT A STOP TO THAT I TOOK HER TO EMERGE THIS MORNING,AND HOPEFULLY WILL BE GOOD BY THE END OF SEPTEMBER,LET ME SEE WHERE I CAN PUT YOU,ONCE SHES BACK ON THE ROAD WE ARE GONNA GET AMBUSHED I CAN ALREADY SEE IT HAPPENING. 

 

HAVE A GREAT EVENING  

WE ARE VERY SORRY
4. Written by Annoyed!!! on July 22, 2011 from toronto, ontario, CA
Horrible company! Stay away from them and DO NOT use their services! Totally unprofessional and unreliable.

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